Business Requirement Support
l Develops and communicates plan to manage vendor review of requirements and changes to solution or requirements scope for projects
l Identifies opportunities for improvement of FSD review processes from a global Core requirement gathering and vendor engagement process perspective, and identifies preventative or corrective actions for incorporation as improvements into the current Functional Specification Documentation process
l Support business case development
l Manage all in-bound Business Requirement to ensure all requirement are well documented and follow the BRD guidelines
l Manage all questions related to BRDs and ensure all issues are resolved with both Business and Vendors
l Clarifies and gathers any necessary supporting materials for support of FSD, to consistently produces high quality requirements
l Ensure all in-bound requirements analysis documents are done as per SDLC
l Conduct pre-sales requirement studies for prospective customers
Requirements Management & Communication
l Requirements gathering analysis with Client
l Creation of detailed business design documents
l Assesses the impact of requirements changes on the overall requirements activities
l Makes recommendation whether or not to proceed with a requirement change
l Manages requirements changes early in the project to minimize risk to the product scope, schedule and cost
l Determines whether to reject an out-of-scope requirement or propose a change to scope
l Coordinates with other members of the team to assess the impact on design and development activities
l Work with Vendors to creates the structure for requirements traceability
l Provides feedback for requirements quality improvement
l Issues Management and Tracking - Builds a repeatable change management process
l Actively seeks the help of a senior business analyst/Subject Matter Expert (SME) for requirements review and approval (as per knowledge area) to avoid sign-off delays and the cost of rework associated with defects being found at a later phase of the project.
l Identifies and maintains requirements for reuse
l Responsible for generating and packaging the requirements for presentation to the Program and Project management team, including supplementary materials required to support the requirements
l Ensures the Business BA team will provide quality requirements artifacts to improve approval and sign off of requirement by stakeholders
l Facilitates stakeholders consensus and sign-off on business requirements
Project Management
Support Test Strategy, Test Plan and Test Specifications
l Participates in the preparation of the master test plan (i.e. test strategy)
l Provides input for testing estimates
l Facilitate and coordinate with the business user testing team in test plan review/approval for all test phases
l Reviews test specifications for all test phases to ensure complete test coverage, traceability to the requirements, and adherence/consistency based on the agreed approach
l Performs test readiness reviews and turn over activities between the development and testing teams
l Defines the entry and exit criteria for the different test phases with the business UAT coordinator
l Test Management, Reporting and Analysis
l ensure Testing Service team provide daily report and defect management efficiency
l Sign off on system readiness for Client delivery
End-User Support
l Recommends work-a rounds and process improvements or modifications to meet business requirements
l Walk-through design documents with Client and obtain sign-off
l Provides functional application and business expertise to support end users
l Delivers training to end users in support of upgrades, enhancements and refresher course, support System Training by working closely with the BSD team
l Prepare and conduct system demonstrations
l Prepare training materials and conduct business user training
l Assist Client with system set-up and business practice optimization
Project Management Work:
l Perform function requirement gathering by engaging business representatives
l Clarify the business problem for the purpose of applications and define application requirements.
l Gather and document client requirements and develop the application solution design.
l Respond to Requests for Proposals from prospective customers
l Evaluate business needs, and contribute to the design and development for (informatics) business solutions
l Define, build, and verify application models.
l Project management of small solution implementations where needed (large projects will be assigned dedicated project managers)
l Assist in the development, testing, deployment and maintenance of software solutions for in-house projects
l (Assist in the, testing, deployment and maintenance of software solutions)
l Ensure system end to end delivery as designed and formalize acceptance of project, compile documentation, reflect on lessons learnt and bring the project to an orderly close
l Manage project estimation, project planning, resource planning, risk management, change management and communication process
l Support sales motions, demonstrations, and scoping of banking analytic application offers.
l Value-add to internal business users by providing advice on best practices in exploiting appropriate technology, reviewing and improving their work processes, facilitating and supporting customers’ change management process and influencing their alignment with the stakeholder’s agenda
l Provide best practice guidance and mentoring to clients using the Teradata application.
l Coordination among the project team
l Vendor management
l Ensure key project milestones and deliverables are being met to requirements
l Consolidate and present project financials and progress, raise escalation issues and present recommendation for improvement
l Control ongoing projects through reviews of project outcome based on critical milestones
Additional:
l Preparation of submissions to the governing body for solution sponsorship for project initiation
l Owning the solution definition for approved solution requests throughout the project lifecycle
l Managing multiple initiatives ensuring quality assurance through detailed documentation from initial investigation to solution proposal.