1.背景概述
客户的监控告警频繁提示系统xx数据库死锁增长个数高于当前阈值_当前值1.00。 下面是详细的故障分析诊断过程，以及详细的解决方案描述。2.故障分析
2.1 故障现象
登录到系统，从数据库到alert日志可以发现的确存在很多ORA-60的信息，截取部分如下：
2020-04-23T19:32:00.644961+08:00
XXXDB(4):ORA-00060: Global Enqueue Services Deadlock detected. See Note 60.1 at My Oracle for Troubleshooting ORA-60 Errors. More info in file
/oracle/app/oracle/diag/rdbms/z1d1v19c/xxxxxxxx2/trace/xxxxxxxx2_ora_127408.trc.
2020-04-23T19:32:01.000382+08:00
Dumping diagnostic data in directory=[cdmp_20200423193200], requested by (instance=2, osid=127408), summary=[abnormal process termination].
2020-04-23T19:32:54.093147+08:00
XXXDB(4):ORA-00060: Global Enqueue Services Deadlock detected. See Note 60.1 at My Oracle for Troubleshooting ORA-60 Errors. More info in file
/oracle/app/oracle/diag/rdbms/z1d1v19c/xxxxxxxx2/trace/xxxxxxxx2_ora_127383.trc.
2020-04-23T19:32:54.289460+08:00
Dumping diagnostic data in directory=[cdmp_20200423193254], requested by (instance=2, osid=127383), summary=[abnormal process termination].
2020-04-23T19:32:57.576079+08:00
XXXDB(4):ORA-00060: Global Enqueue Services Deadlock detected. See Note 60.1 at My Oracle for Troubleshooting ORA-60 Errors. More info in file
/oracle/app/oracle/diag/rdbms/z1d1v19c/xxxxxxxx2/trace/xxxxxxxx2_ora_124482.trc.
2.2 故障根源
查看trc内容，发现是自身导致的阻塞，几个trc都类似，下面截取其中一个trc跟踪日志的关键内容：
*** 2020-04-23T19:32:00.644695+08:00 (XXXDB(4))
*** SESSION ID:(7989.26294) 2020-04-23T19:32:00.644756+08:00
*** CLIENT ID:() 2020-04-23T19:32:00.644762+08:00
*** SERVICE NAME:(XXXDB) 2020-04-23T19:32:00.644767+08:00
*** MODULE NAME:(oracle@xxxxxxxxdb2) 2020-04-23T19:32:00.644772+08:00
*** ACTION NAME:() 2020-04-23T19:32:00.644777+08:00
*** CLIENT DRIVER:() 2020-04-23T19:32:00.644781+08:00
*** CONTAINER ID:(4) 2020-04-23T19:32:00.644785+08:00
Single resource deadlock: blocking enqueue which blocks itself, f 0
Granted global enqueue 0xaf1cabb50
----------enqueue 0xaf1cabb50------------------------
lock version : 137621
Owner inst : 2
grant_level : KJUSERNL
req_level : KJUSERPW
bast_level : KJUSERNL
notify_func : none
resp : 0x5bf1f1c38
procp : 0xb069785a0
pid : 127405
proc version : 580
oprocp : (nil)
opid : 127405
group lock owner : 0xb5aaec910
possible pid : 127405
xid : C1000-0002-000FC6D3
dd_time : 10.0 secs
dd_count : 0
timeout : 60.0 secs
On_timer_q? : Y
On_dd_q? : Y
sec since mv2grQ : N/A
lock_state : OPENING CONVERTING
ast_flag : 0x0
flags : 0x0
Open Options : KJUSERDEADLOCK
Convert options : KJUSERGETVALUE
History : FREE > KJLALC > REF_RES > LOC_AST > CLOSE > FREE > KJLALC > REF_RES > GR2CVT
Msg_Seq : 0x0
res_seq : 10845078
valblk : 0x00000000000000000000000000000000 .
user session for deadlock lock 0xaf1cabb50
sid: 7867 ser: 47087 audsid: 210608 user: 103/ZJY
pdb: 4/XXXDB
flags: (0x41) USR/- flags2: (0x40009) -/-/INC
flags_idl: (0x1) status: BSY/-/-/- kill: -/-/-/-
pid: 193 O/S info: user: grid, term: UNKNOWN, ospid: 127405
image: oracle@xxxxxxxxdb2
client details:
O/S info: user: , term: , ospid: 1234
machine: ltyglapp01 program: oracle@xxxxxxxxdb2
application name: oracle@xxxxxxxxdb2, hash value=420857658
current SQL:
delete from tx_xxxx_xxxxx_xxxx where 1=1 and FTOOL_CODE='X019541' and T8_SYS_ADTYPE_ID=1 and T8_SYS_PORTFOL_ID=100148 and SETTLE_DATE >='20200423' and isaccount != 1 and account_type=3 and (BOND_MARKET=1 or BOND_MARKET is null )
Requesting global enqueue 0xb1ceb9110
----------enqueue 0xb1ceb9110------------------------
lock version : 534003
Owner inst : 2
grant_level : KJUSERCW
req_level : KJUSERPW
bast_level : KJUSERNL
notify_func : none
resp : 0x5bf1f1c38
procp : 0xb069bd4b0
pid : 127408
proc version : 1615
oprocp : (nil)
opid : 127408
group lock owner : 0xb4aa785e8
possible pid : 127408
xid : C2000-0002-0002D8DD
dd_time : 0.0 secs
dd_count : 0
timeout : -6670697.0 secs
On_timer_q? : N
On_dd_q? : N
sec since mv2grQ : 0
lock_state : CONVERTING
ast_flag : 0x0
flags : 0x1
Open Options : KJUSERDEADLOCK
Convert options : KJUSERGETVALUE
History : REF_RES > LOC_AST > CLOSE > FREE > KJLALC > REF_RES > GR2CVT > LOC_AST_FG > LOC_AST
Msg_Seq : 0x0
res_seq : 10845078
valblk : 0x00000000000000000000000000000000 .
user session for deadlock lock 0xb1ceb9110
sid: 7989 ser: 26294 audsid: 210609 user: 103/ZJY
pdb: 4/XXXDB
flags: (0x41) USR/- flags2: (0x40009) -/-/INC
flags_idl: (0x1) status: BSY/-/-/- kill: -/-/-/-
pid: 194 O/S info: user: grid, term: UNKNOWN, ospid: 127408
image: oracle@xxxxxxxxdb2
client details:
O/S info: user: , term: , ospid: 1234
machine: ltyglapp01 program: oracle@xxxxxxxxdb2
application name: oracle@xxxxxxxxdb2, hash value=420857658
current SQL:
delete from tx_xxxx_xxxxx_xxxx where 1=1 and FTOOL_CODE='112094455' and T8_SYS_ADTYPE_ID=24 and T8_SYS_PORTFOL_ID=100148 and SETTLE_DATE >='20200423' and isaccount != 1 and (BOND_MARKET=3 or BOND_MARKET is null ) and relation_no='100912'
----------resource 0x5bf1f1c38----------------------
resname : [0x11ecf][0x0],[TM][ext 0xfffdbbf8,0x0][domid 0x4]
可以发现都是delete from tx_xxxx_xxxxx_xxxx这张表，死锁现象是Single resource deadlock，而且TYPE是TM，综合分析这种现象，大多就是外键没有索引导致。
c. For single resource deadlock on TM enqueue, missing foreign key index is often the cause, please check case 3 for the solution.
进一步获取建表语句查看约束部分，发现只有主键，没有外键：
select dbms_metadata.get_ddl('TABLE','TX_XXXX_XXXXX_XXXX','ZJY') from dual;
…
"TEMPACCRUBLN" NUMBER(22,4) DEFAULT 0,
CONSTRAINT "PK_TX_XXXX_XXXXX_XXXX" PRIMARY KEY ("ID")
USING INDEX PCTFREE 10 INITRANS 2 MAXTRANS 255 COMPUTE STATISTICS
STORAGE(INITIAL 65536 NEXT 1048576 MINEXTENTS 1 MAXEXTENTS 2147483645
PCTINCREASE 0 FREELISTS 1 FREELIST GROUPS 1
BUFFER_POOL DEFAULT FLASH_CACHE DEFAULT CELL_FLASH_CACHE DEFAULT)
TABLESPACE "ZJYDATA" ENABLE
…
查询ZJY用户下所有存在外键的表：
STAT TABLE_NAME CON IDX
---- ------------------------------ -------------------- --------------------
ok T8_ACC_XXXXXXX TX_XXXXX_XXXX_ID TX_XXXXX_XXXX_ID
**** T8_SHIBOR_ACC_XXXXXXX TX_XXXXX_XXXX_ID
**** T8_CUSTOM_ACC_XXXXXXX TX_XXXXX_XXXX_ID
**** T8_IMPAWN_ACC_XXXXXXX TX_XXXXX_XXXX_ID
**** T8_FUND_ACC_XXXXXXX TX_XXXXX_XXXX_ID
**** T8_LENDING_ACC_XXXXXXX TX_XXXXX_XXXX_ID
**** T8_BOND_ACC_XXXXXXX TX_XXXXX_XXXX_ID
**** T8_BUYOUT_ACC_XXXXXXX TX_XXXXX_XXXX_ID
进一步分析，其中T8_BOND_ACC_XXXXXXX的外键就是引用了TX_XXXX_XXXXX_XXXX的主键ID列：
select dbms_metadata.get_ddl('TABLE','T8_BOND_ACC_XXXXXXX','ZJY') from dual;
REFERENCES "ZJY"."TX_XXXX_XXXXX_XXXX" ("ID") ON DELETE CASCADE ENABLE
2.3 故障处置
业务闲时，在T8_BOND_ACC_XXXXXXX表的外键列TX_XXXXX_XXXX_ID上创建索引，再观察告警情况。
create index TX_XXXXX_XXXX_ID on T8_BOND_ACC_XXXXXXX(TX_XXXXX_XXXX_ID) online;
注：上面是示范创建语句，具体创建索引的语句，比如是否采用online，是否使用并行等参照行里运维具体规范。
3.根本解决方案及建议
虽然本次告警信息未发现其他表的全局死锁问题，但从Oracle的设计层面来看，建议在在所有7个表的外键列上都创建对应的索引，防止后续在其他表大量DML时出现同类问题。此外，复盘的时候发现，trc跟踪日志的这一部分信息：
----------resource 0x5bf1f1c38----------------------
resname : [0x11ecf][0x0],[TM][ext 0xfffdbbf8,0x0][domid 0x4]
这里的[0x11ecf]转换为10进制，就是对应的外键无索引对象的object_id。