Business Analyst Resume
Name: Zhou Heng Cell: 15821661982 Email : jackyzhouheng@gmail.com
Self Assessment:
Have 6 years of professional experience as business analyst role.
I communicate directly with the client and gather details of requirement.
Have 6 years of professional experience as business analyst.
I use this skill to communicate directly with the client and gather details of requirement. I also have wide knowledge and experience in reengineering concepts and tools which I use to reengineer the process and improve it to make the business effective and efficient.
I have also involved and contributed a lot in converting the requirements into effective business design. Having knowledge and experience in software companies
I use my knowledge in this area and also involve in the process of detailed system design.
I have business analyst experience
I have project management experience
I have technical skills
I have knowledge and methodology of project
Business analyst experience
I have wide knowledge and more than 8 years experience in business analysis and project management, including requirement management, testing management, end-user support, .
I also have vast experience of project management
Excellent coordination, organizational and communication skills.
Experience in working within a virtual team.
reengineer the process and improve it to make the business effective and efficient.
Ability to influence and instigate change management.
Good at the business knowledge, can prepare the design document and translate the requirement, from business area to technical area.
Have the methodology of design, can propose the technical solution to the customer in (banking) business view.
Project Management Experience & methodology/knowledge
I have also involved and contributed a lot in converting the requirements into effective business design.
Excellent coordination, organizational and communication skills.
Experience in working within a virtual team.
l Coordination among the project team
Technical expericence & expertise
I also have vast knowledge and experience in software development
my knowledge in this area and also involve in the process of detailed system design.
Personality & Characteristics
Self starter, responsible for own actions and results. Can work under hard pressure and multi-task, good team spirit.
Objective:
Take a challenging role and Focus on business operations as Business Analyst. Give efficient and effective solutions that would help the organization to achieve the best in business. Value-add to business and organization by providing my sufficient experience in both project management and development work.
Education:
l Bachelor of Computer Sicence, Shanghai Jiaotong University, 2003
Skills:
l Experience in Project Management, Business Analysis and Modeling
l Experience and Expertise in System design and development work
l Experience in working with various tools like OOD, UML which are used for requirements analysis in business.
l Good written and oral English skill
Expertise:
l Knowledge and Methodology of Project Management, with certificate of PMP.
l J2EE developing tools and knwolege, such as Spring,Struts, etc.
l Database such as Oralce, Mssql, DB2, etc.
l OOD, UML, and related knowledge & tools on Business Objects.
l Skills of Microsoft Office products.
BA Responsiblities in Project Phases:
l Business analysis , build requirement documents and business models
l Assist pm in some project management work sunch as scoping,planning
l Investigage and analyse exsiting business process
l Organize project meetings and workshop
l Prepare external design documents and feasibility(?) investigation
l Prepare and implement test plans
l Participate in system installation and training procedure
Work History:
Some Consulting Limited, NY, USA Sr. Business Analyst (July 2005- Present) Responsibilities: As a Sr. Business Analyst I involved in various business operations and helped the organization to achieve cost-effective production with increased quality, efficiency and satisfied customer service. Involved in documenting the business process by identifying the requirements and also involved in finding the system requirements. Due to my wide knowledge in SAP, I also involved in user-training of SAP related to Business process and also was responsible for implementing the same. Also took a active part in data modeling and business modeling.
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Some Consulting Limited, NY, USA Sr. Business Analyst (July 2005- Present) Responsibilities: Took part in the preparation of Project plan, user acceptance testing. Got a detailed understanding of business functionality and took the responsibility of preparing the Functionality Test Plan which was used by testing team while doing their testing process. I also took part in the meetings with Sr. Business Analyst and managers and understood various process plans, business process, and functionality in detail. This helped me to prepare Integration Test Plan which was used by functional team as well as development team for doing a detailed testing on the business application.
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Some Consulting Limited, NY, USA Sr. Business Analyst (July 2005- Present) Responsibilities: I was involved in various activities of the project like information gathering, analyzing the information gathered, documenting the functional or business requirements. I also wrote test planes and test cases of the business process or application.
Having got a detailed understanding of the business process as a Process Manager I took the responsibility of identifying new process, finding out gaps in existing process, arranging training modules for new process development and implementation. In this aspect I took the coordination, management of all activities throughout the organization
Project Expericence:
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CPIC A2, Shanghai
Description: A reconstructed insurance industry solution Role: Team Leader (Jan. 2013 - Jun. 2013 )
Responsibilities:
I took charge of the technical work of redesigning the service interface and optimizing the service maintenance. I was involved in various business operations and helped the organization to achieve cost-effective production with increased quality, efficiency and satisfied customer service. With my rich experience of similar business, I add value to to internal business users by providing advice on best practices in the system design and use.
I also provide other service including:
l Assist team with technical support
l Assist client with system set-up and business practice optimization
l Prepare training materials and conduct user training
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Quick Payment Solution of Suning Coc, Nanjing
Description: Payment solution of a famous domestic e-business site.
Role: Team Leader (Jun. 2012 - Dec. 2012 ) Responsibilities:
As a Team Leader I assisted in managing project estimation, project planning, resource planning, risk management, change management and communication process.
Due to the strict standards of financial domain I was also involved in the test procedure and activities, including:
l Reviews test specifications for all test phases to ensure complete test coverage, traceability to the requirements
l Ensure Testing Service team provide daily report and defect management efficiency
l Provides feedback for requirements quality improvement
I also took the responsibility of obtaining sign off on system readiness for Client delivery. Also ensured system end to end delivery as designed and bring the project to an orderly close.
------------------------------------------------------------------------------------------- Ebuycity E-business solution, Shanghai
Description: A e-business solution of online fashion sales with on-going promotion activities Role: Project Manager (Sept. 2008- Jun. 2009) Responsibilities:
I took the responsibility of requirement management process for the rapidly changed requirements, including followings:
l Makes recommendation whether or not to proceed with a requirement change
l Manages requirements changes early in the project to minimize risk to the product scope, schedule and cost
l Work with Suppliers to creates the structure for requirements traceability
l Issues Management and Tracking - Builds a repeatable change management process
I also participated in technical design and development work.
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Okbig E-business Solution, ShenZhen
Description: A e-business solution of online fashion sales to provide a overall and value-added service to customers
Role: Project Manager (Nov. 2007- Aug. 2008) Responsibilities:
In this project I took the coordination, management of all activities throughout the organization.
One of the greatest challenge of this complicated project is coordinate with many partners including some overseas team.Take the subsystem of online try-on for example, we coordinated with a Korean team on requirement collection and analysis, business and data modeling, system integrated test and client delivery work.
I did take great effort to the communication work among different roles of the whole project team.I also took charge of delivery work such as preparing and conducting system demonstrations,training, etc.
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Ningbo Free Trade Zone System 4th Edition, Ningbo Description: A e-business solution of online fashion sales to provide a overall and value-added service to customers
Role: Business Analyst & Developer (Jul. 2006- Jun. 2007) Responsibilities:
I took the responsibility of business process reengineering for having got a detailed understanding of the system’s previous version. My work involved identifying new process, finding out gaps in existing process and I contributed a lot in converting the requirements into effective business design.
I was also involved in design and development work of this new version, and also facilitated and coordinated with the business user testing team in test plan writing and review/approval for all test phases.
------------------------------------------------------------------------------------------- Ningbo Eport, Ningbo Description: A e-business solution of online fashion sales to provide a overall and value-added service to customers
Role: Business Analyst & Developer (Dec. 2014-Jun. 2006) Responsibilities:
I participated in various requirement related activities of the project like information gathering and clarifying, analyzing the information gathered, documenting the business or functional requirements.
These requirement work helped me to prepare test supporting work such as writing test planes and test cases of the business process or application which was used by functional team as well as development team for doing a detailed testing on the business application.
I was also involved in development work and coordinated with overseas supplier which provided middleware service to our EDI platform.
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Requirement - Detail (Collect & Analysis)
l Requirements gathering analysis with Client
l Creation of detailed business design documents
l Clarifies and gathers any necessary supporting materials for support of FSD, to consistently produces high quality requirements
n Perform function requirement gathering by engaging business representatives
n Clarify the business problem for the purpose of applications and define application requirements.
n Gather and document client requirements and develop the application solution design.
The BRP work also included the followings:
l Manage all questions related to BRDs and ensure all issues are resolved with Business
l Manage all in-bound Business Requirement to ensure all requirement are well documented and follow the BRD guidelines
l Determines whether to reject an out-of-scope requirement or propose a change to scope
n Participates in the preparation of the master test plan (i.e. test strategy)
n Provides input for testing estimates
n Facilitate and coordinate with the business user testing team in test plan review/approval for all test phases
Took part in the preparation of Project plan, user acceptance testing.