关心你的技艺 Care About Your Craft
思考!你的工作 Think! About Your Work
提供各种选择, 不要找蹩脚的借口 Provider Options, Don't Make Lame Excuses
不要容忍破窗户 Don't Live with Broken Windows
做变化的催化剂 Be a Catalyst for Change
记住大图景 Remember the Big Picture
使质量成为需求问题 Make Quality a Requirements issue