People are indulging(放纵) in an illusion(幻觉) whenever they find themselves explaining at a cocktail party,say,that they are "in computers,"or" in telecommunications,"or" in electronic funds(基金) transfer".(无论何时当他们发现自己在鸡尾酒上向别人解释，比如他们在计算机领域，或在远程通信领域，或在电子基金转账领域，都会沉浸在高科技的幻觉中)The implication(蕴涵) is that they are part of the high-tech world.(这就暗示着他们是高科技世界的一部份)Just between us,they usually aren't.(在我看来，他们都不是)The researchers who made fundamental(基本的) breakthroughs(突破) in those areas are in a hign-tech business.(那些在那些领域创造根本性突破的研究人员是在做高科技业务)The rest of us are appliers(应用者) of their work.(我们只是他们工作的应用者)We use computers and other new technology components to develop our products or to organize our affairs(事情).(我们使用电脑和其他新的技术组件去开发我们的产品或者去组织我们的事情)Because we go about this work in teams and projects and other tightly(紧紧地) knit(编织) working groups,we are mostly in the human communication business.(因为我们是以团队和项目以及其他紧密结合的工作小组的形式来从事这项工作的，主要从事从类交流的业务)Our successes stem from good human interactions(相互作用) by all participants(参与者) in the effort(努力),and out failures stem from poor human interactions.(我们的成功是来自良好的与参与者之间的人际交往，我们的失败也是由于糟糕的人际交往)
The main reason we tend to focus on the technical rather than the human side of the work is not because it's more crucial(重要) ,but because it's easier to do(比起人际关系，我们更加关注技术，不是因为它更加重要，是因为它更容易做).Getting the new disk drive installed is positively trivial compared to figuring out why Horace is in a blue funk or why Susan is dissatisfied with the company after only a few months.(与弄清楚加瑞斯为什么恐惧不安，或者苏珊为什么在公司只工作了几个月就对公司中不满意之类的事情，安装一个新的磁盘驱动器肯定是微不足道的)Human interactions are complicated and never very crisp and clean in their effects,but they matter more than any other aspect of the work.(人际交往是很复杂的，并且就效果而言从来都不会是明晰和清楚的，但是他们比工作的任何其他方面更重要)
if you find yourself concentrating on the technology rather than the sociology,you're like the vaudevile character who loses his keys on a dark street and looks for them on the adjacent street because,as he explains "The light is better there!".(如果你发现自己更关注的是技术而不是社会方面的问题，你就相当于在一条黑暗的街上失去了钥匙，却到邻近的另一条街上去找。因为这条街上的灯比那条的更亮一些)